Sale/transfer of ownership
Sellers responsibility
It is the responsibility of the homeowner/selling solicitor to inform us of the sale/transfer of ownership of a property.
Normal conveyancing practice is for the selling solicitor to write us a letter requesting management company information from us, and also to confirm the date of sale and the purchaser’s details.
Without the notification from your solicitor, we are unable to process a sale/transfer of ownership, and this may cause a delay.
You will be charged a fee for a sales pack. This is to cover administration work carried out in relation to your sale such as providing management company information and corresponding with your solicitor, updating details, apportioning charges and issuing additional invoices. These do not form part of our core service.
Your account will be finalised once we receive confirmation from your solicitor that the sale has completed. At this point we will apportion all charges and issue you with a final closing invoice.
For all new owners, a welcome pack will be sent to you shortly after we receive confirmation of the date of sale. The welcome pack includes your account details, invoice, new owners form and any insurance documentation.
